Privacy Policy

Last updated: November 6, 2026

This policy explains how FPL Team Ltd ("FPL Team", "us", "we", "our") uses your personal data when you use our website, app and services ("service"). FPL Team Ltd is registered in England and Wales with company number 14122241, and our registered office is 28 Sydney Road, Exeter, EX2 9AH. We are the data controller for this data, and we keep what we collect to a minimum.

What We Collect

Your account. You can use much of the service without an account. If you create one, we store your email address, or your username if your login provider does not share an email address. We also store which login providers you use and their identifier for you, plus what you save in your account, such as team IDs, drafts, watchlists and preferences. Your email address is the only contact detail we store.

Subscriptions. We store your plan, its status and dates, and a customer reference from your payment provider. Your payment details and billing address are held by Stripe, Apple or Google, not by us.

AI Assistant. If you use the AI Assistant, we process your messages, the replies and related team data. We also keep a count of how much of your allowance you have used.

App notifications. If you turn on notifications in our app, we store a device token, your platform, the app version and the team IDs the notifications relate to.

Contact form. If you contact us, we receive your email address and whatever you include in your message.

Usage data. When you use the website, our analytics and advertising partners may collect your IP address, device and browser details, and information about how you use the site.

How We Use It and Why

• To provide the service you asked for, including your account, subscription and AI Assistant. We do this to perform our contract with you.
• To understand and improve the service, fix errors and keep it secure. We do this for our legitimate interests in running a reliable service.
• To email you about FPL Team, including updates and offers. We do this for our legitimate interests, and you can unsubscribe at any time.
• To show advertising to users without a paid plan. We do this for our legitimate interests, or with your consent where the law requires it.
• To meet our legal obligations, such as keeping tax and accounting records.

Emails

When you create an account with an email address, we add it to our mailing list. Every marketing email has an unsubscribe link, or you can email us at [email protected] to be removed.

Who We Share It With

We do not sell your personal data. We share it only with the companies that help us run the service, or where the law requires us to:

• Payments: Stripe, Apple and Google.
• Login: Auth0, and X (Twitter), Google or Apple if you log in with them.
• AI Assistant: Google, whose Gemini models generate the replies.
• Analytics: Google Analytics and PostHog.
• Advertising: CMI Marketing, Inc., d/b/a Raptive, and its advertising partners.
• Contact form: Formspree.
• App notifications: Expo, Apple and Google.
• Running our systems: Sentry for error monitoring, Slack for internal alerts about new subscriptions, and our hosting providers.

Advertising

This site is affiliated with Raptive for the purposes of placing advertising on the site, and Raptive will collect and use certain data for advertising purposes. If you arrive through a link containing your email address in a Raptive tracking parameter, a scrambled (hashed) version may be stored in your browser for advertising purposes.

To learn more about Raptive's data usage, click here: https://www.raptive.com/publisher-advertising-privacy-policy

Cookies and Browser Storage

We use cookies and similar browser storage for the following purposes:

• Essential: keeping you logged in and keeping the service secure.
• Preferences: remembering choices such as filters and your AI Assistant conversation.
• Analytics: measuring how the site is used, through Google Analytics and PostHog.
• Advertising: showing and measuring adverts, through Raptive and its partners.

Where adverts are shown, Raptive provides a cookie banner for choosing how cookies are used. You can also block or delete cookies in your browser settings, although parts of the service, including logging in, may then stop working. You can visit www.internetcookies.com for information on how to do this on a wide variety of browsers and devices.

How Long We Keep It

We keep your account data until you delete your account, which you can do from your account settings. AI Assistant conversation history is deleted after 7 days. We keep other data only for as long as we need it for the purposes above, including any records the law requires us to keep. Our partners hold data under their own policies.

International Transfers

Some of our partners process data outside the UK, including in the United States. Where this happens, we rely on the safeguards required by UK data protection law.

Keeping Your Data Secure

We use technical and organisational measures to protect your data. No online service can be completely secure, so we cannot guarantee absolute security.

Your Rights

Subject to certain legal limits, you have the right to:

• Access the personal data we hold about you and receive a copy of it.
• Have inaccurate data corrected, or your data deleted.
• Restrict or object to how we use your data, including for direct marketing.
• Withdraw your consent, where we rely on it.

Links to Other Websites

Our service links to other websites. We are not responsible for their privacy practices, so please read their privacy policies when you visit them.

Changes to This Policy

We may update this policy from time to time, and will change the date at the top of this page when we do. If a change significantly affects you, we will let you know.

Contacting Us

To contact us about this policy or your personal data, please email us at [email protected] or write to FPL Team Ltd, 28 Sydney Road, Exeter, EX2 9AH.